OUR SERVICES

Retail Solutions

Encore Retail Solutions is a trusted third-party logistics (3PL) partner, supporting retailers across Melbourne with reliable, end-to-end logistics services.

Reliable & Responsive Logistics

We specialise in the handling, delivery and installation of furniture and retail products.

Brand reps you can rely on

Our staff are trained to represent your brand professionally in customers’ homes, ensuring every interaction reflects your standards.

Part of your team

Our experienced warehouse team acts as an extension of your business, managing the operational detail so you can remain focused on sales and customer relationships.

Clarity and peace of mind

From straightforward deliveries all the way to more complex multi-site installations, we prioritise clear communication, attention to detail and a job well done.

Scalable on-demand

At Encore, we pride ourselves on being:

  • Responsive
  • Adaptable
  • Solutions focused

We understand the demands of the retail environment including fluctuating volumes during sales periods and are equipped to scale our services to meet those demands throughout the year.

April

The boys delivering were great and very punctual.

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Jason

Staff arrived on time. Worked efficiently within the complex apartment building rules and assembled the item professionally.

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Rowan

Very pleasant people who installed my new bed. Relocated my old bed. No fuss, very helpful. Impressed with their notification and arrival time. Thank you for your service, much appreciated.

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Frank

The delivery guys were quick, clean and respectful. Thank you!

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Clara

Just letting you know that your team was absolutely incredible today. Thank you so very very much to all of you for making this incredibly difficult transition manageable. Please pass on our appreciation to all involved.

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Debbie

Thank you again so much for all the support and kindness during my move. Your guys yesterday were all lovely and kind and listened to my needs during the move. Thank you all.

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Jane

The two guys who delivered were very efficient, and took the trouble to check the item was in exactly the right place as there is behind a cabinet that was delivered, checking I could access it. Great service. Thanks.

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Maggie

To all the team at Encore Logistics Group. Well done, from start to finish. Efficient and personalised service. It make a real difference on moving day.

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Fiona

Two lovely young men who were polite, informative, very bubbly and efficient. It always makes a difference when people not only do their job well, but are happy and friendly in nature. Great experience and I hope this feedback goes back to their acting manager.

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Kim

Thank you so much Mel. Everything went like clockwork. The guys were great.

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Nicole

A big thank you to Andrew and his team. Andrew has exceptional customer service skills as well as being a great leader and mentor to his team. These qualities are rarely found these days and he is a true asset to your company and so are you Mel. If anyone ever asks me to recommend a removalist company you are number one on my list.

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Michael

Kind, friendly, a can do attitude. Nothing too much trouble.

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Sandy

Thank you so much. The boys did an amazing job and were so lovely and accommodating. I highly recommend each and every one of them.

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Camila

Great staff, very caring and went the extra mile. I will use you again soon. Thanks

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Contact us for Retail Solutions

Please provide the details listed in the form below and we will email you in relation to our retail solutions promptly.